NestLine Automation ("NestLine", "we", "us") is committed to protecting the personal information of the individuals we interact with. This policy explains what we collect, why we collect it, and how you can exercise your rights under Quebec's Law 25 (Act Respecting the Protection of Personal Information in the Private Sector) and Canada's PIPEDA.
1. Who We Are
NestLine Automation is an AI consulting company based in Quebec, Canada.
Contact: Liem Blouin
Email: liem@nestlineautomation.ca
Phone: +1 (514) 386-6281
Website: nestlineautomation.ca
2. What Personal Information We Collect
We may collect the following information when you interact with us:
• Name and first name
• Email address
• Phone number
• Company name and industry
• Information you share during discovery calls or consultations
• Technical data (IP address, browser type) collected automatically when you visit our site
3. Why We Collect It
We collect personal information for the following purposes:
• To respond to your inquiry or booking request
• To provide our AI consulting and automation services
• To send you information about our services (if you have consented)
• To improve our website and services
• To comply with our legal obligations
4. How We Use It
Your information is used only for the purposes stated above. We do not sell your personal information to third parties. We may use automated systems to reach out to potential clients — if you have received a message from us and wish to be removed from our contact list, simply reply with "STOP" and we will remove you immediately.
5. Who We Share It With
We use the following third-party service providers who may process your information on our behalf:
• Cal.com — appointment booking
• Resend — transactional and outreach emails
• Railway — infrastructure hosting
• Apify — lead research (business contact information from public sources)
All providers are bound by their own privacy policies and data protection agreements.
6. How Long We Keep It
We retain personal information only as long as necessary for the purposes for which it was collected, or as required by law. Client information is kept for a minimum of 5 years following the end of our business relationship for accounting and legal purposes. Outreach contact data is removed upon request or after 12 months of inactivity.
7. Your Rights
Under Quebec Law 25 and PIPEDA, you have the right to:
• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Withdraw your consent to receive communications
• File a complaint with the Commission d'accès à l'information du Québec (CAI)
To exercise any of these rights, contact us at liem@nestlineautomation.ca.
8. Cookies
Our website may use cookies to improve your browsing experience. You can control cookie preferences through the banner that appears on your first visit, or through your browser settings. We use cookies for analytics and to remember your language preference. We do not use cookies for advertising tracking.
9. Security
We take reasonable measures to protect your personal information against loss, theft, unauthorized access, disclosure, or modification. Our infrastructure is hosted on Railway, a SOC 2-compliant cloud platform.
10. Changes to This Policy
We may update this policy from time to time. The date at the top of this page reflects the most recent update. We encourage you to review this policy periodically.
11. Contact Us
For any privacy-related questions or requests:
Liem Blouin — Privacy Officer
NestLine Automation
liem@nestlineautomation.ca
+1 (514) 386-6281